As a Global Administrator for your team, you can assign new licenses to users or remove existing ones.

Assigning roles to your users grants them additional permissions so they can help manage your team.

Deleting a user from your Nitro Sign team will permanently delete the user’s account and all of their associated files. Before deleting a user, make sure to download or transfer any of the user's files, as these cannot be recovered once the deletion process is complete.

As a Global Administrator of your team, you can edit the details of any users that have been added to your team account by following the steps below:

As a Global Administrator of your team, you can invite other users to join your team via the Nitro Admin app. You can choose to invite each user on a one-off basis, or batch import a list of users using a .csv file.

Any pending invitations can be managed via the Invited Users table in the Nitro Admin app. As a Global Admin, you can resend or revoke a sent invitation at any point before the invited user has accepted.

As a Global Administrator for your team, you can reset passwords for any of the users in your team as outlined below.

Suspending a user will prevent them from logging into Nitro and will block their access to Nitro products and services. Users can remain suspended for as long as needed, and can be restored at any point from within the Nitro Admin app. All of the user's documents will be available in his/her account when it is restored.

Note: You will need the role of Global Admin to be able to view or edit any of your account details.

You can set a Team Contact within the Nitro Admin portal, so that your users know who to reach out to for help with their accounts and Nitro's products.

You can now customize the look and feel of Nitro Sign for all users in your account through our Custom Branding feature. Custom branding enables you to apply your company colors and logo to the Nitro Sign interface, along with any emails that are sent out through the application, like eSignature requests and shared documents. This not only delivers a more cohesive experience for employees and customers, it enhances brand recognition and confidence for those viewing and signing your documents.

To update the details of your account:

Single Sign-On (SSO) allows your users to access Nitro's products by authenticating through your Identity Provider (IdP). Nitro supports SSO with any SAML 2.0-compliant IdP. You can disable Single Sign-On (SSO) for your team's account at any point through the Nitro Admin portal.

If you have multiple domains, you may remove unused domains from your account.

Single Sign-On (SSO) allows your users to access Nitro's products by authenticating through your Identity Provider (IdP). Nitro supports SSO with any SAML-2.0 compliant IdP. See “Step-by-step instructionsfor various IdPs” for IDP specific instructions.

Single Sign-On (SSO) allows your users to access Nitro's products by authenticating through your Identity Provider (IdP). Nitro supports SSO with any SAML 2.0-compliant IdP.

Single Sign-On (SSO) allows your users to access Nitro's products by authenticating through your Identity Provider (IdP). Nitro supports SSO with any SAML 2.0-compliant IdP.

Verifying your domain lets us confirm that you own that domain and can help you manage access to your account.

Follow these instructions to quickly and easily set up the Nitro Sign for Salesforce app in your Salesforce org.

Nitro Sign supports Accounts, Contacts, Leads, and Opportunities out-of-the-box. Follow these instructions to add Nitro Sign to additional objects (custom).