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How Financial Services Can Modernize Customer and Employee Experiences

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Learn how to deliver seamless digital finance experiences while keeping costs down.

Did you know the World Bank found that two-thirds of adults worldwide now make or receive digital payments? The pressure continues to mount on financial services organizations to digitally transform in order to meet customer expectations.

Employees add to that pressure too. They want work-from-anywhere flexibility—requiring digital ways of working. And the proliferation of cloud-based solutions makes such a transformation seem even more inevitable for the financial services sector as automation presents a clear advantage.

As your organization considers the many methods and technologies available to help you on your digital transformation journey, PDF and eSign solutions should be top of mind.

We explain how in our guide to Delivering Seamless Digital Finance Experiences.

In it, you’ll learn how to:

1. Provide the Digital, Customer-Centric Experiences That Keep You Competitive

No doubt you’ve watched the rise of digital-only banks and financial technology (fintech) companies appeal to your customer base. These organizations provide digital experiences today’s banking customers expect. Digital PDF and eSign solutions give your customers the ability to sign documents from anywhere on any device, enjoy speedy transactions and feel confident you are keeping their data secure.

2. Ensure Security and Compliance

Speaking of data security, Nitro’s PDF and eSign solutions deliver high-trust electronic signatures, encryption for data in transit and at rest and compliance with dozens of industry regulations and standards. In a world where no organization is safe from cybercriminals, you can sleep easy knowing your data and documents are under effective lock and key.

Get any questions answered about security and compliance for digital finance documents by speaking to a Nitro expert today.

3. Attract and Retain Top Talent

The modern workforce requires modern tools, so the only way for financial services organizations to stay relevant is to offer digital ways of working that give employees the ability to access and collaborate on documents from anywhere. According to the Harvard Business Review, 86% of workers say their teams would benefit most from solutions that make documents more accessible. Nitro’s products are known for their user-friendliness and ease of adoption. (Our customer satisfaction score is 95%!)

4. Make Smarter Decisions with Analytics and Data

You don’t have to just cross your fingers and hope that your digital PDF and eSign solutions will produce the desired return on investment (ROI). Nitro Analytics gives you visibility into how your solutions are working for your business so you can understand if your productivity is improving and if you are maximizing your investment.

5. Cut Costs

Nitro understands that the financial services sector is under intense pressure to do more with less—improving digital experiences while cutting costs. It is a tall order, but it can be done. Nitro delivers transparent, flexible pricing so our customers get the maximum value for their investment.

The proof is in the numbers.

Nitro’s customer Keytrade Bank saved 80% in administrative costs by going digital and partnering with us. Additionally, Forrester’s Total Economic Impact Study on Nitro Pro Business shows the impressive results our customers have achieved by going digital:

  • $2.2 million in financial savings over three years 
  • 694% ROI in less than six months 
  • 36 minutes saved per document 

Get the Full Guide to Simplifying Digital Finance

Download our guide to learn how leading financial services firms like Degroof Petercam use Nitro to seamlessly integrate eSignatures into their digital platform—saving time for both clients and employees while enhancing their digital offering. Plus, see how you can test our entire suite of PDF, eSign and Analytics products over the course of several weeks with the Nitro pilot program.

If you have any questions about digitalization in the finance sector or how Nitro’s suite of solutions helps financial services tackle these multi-layered challenges, reach out anytime.