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eSigning accelerates Degroof Petercam’s private banking onboarding experience
“With security that meets the highest standards and adherence to the most stringent regulatory guidelines, Nitro Sign Premium has exceeded our expectations.”
Headquarters
France (Paris & Toulouse)
Company Size
20
Industry
Healthcare
History
Customer since 2021
Solution
Nitro Sign Premium

Digitizing the customer journey

THE CHALLENGE
Deliver an efficient and secure digital banking process
With a focus on driving customer experience, financial services provider Degroof Petercam developed a digital platform to accelerate onboarding for their private banking clients. To fully implement this initiative, the company required an eSignature solution that could seamlessly integrate with their platform. Meeting security and regulatory requirements, while making digital banking easier for customers were the top priorities for Degroof Petercam on their digital transformation journey.
THE SOLUTION
A simple eSignature integration with effortless compliance
Maxim D’Hoogh, Degroof Petercam’s Product Manager, chose Nitro for its expertise in eSigning security and compliance, quick and easy integration and commitment to user experience. The company’s adoption of Nitro Sign Premium exceeded his expectations and transformed client onboarding and other key workflows across the business. Throughout the partnership, Maxim had full confidence that Nitro’s solution was fully compliant with stringent laws and regulations including GDPR and eIDAS.

The Results

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Simple Integration
Not only did Nitro Sign Premium play a key role in digitizing Degroof Petercam’s private banking experience, it became an indispensable solution in key business activities including B2B transactions and supplier contracts. The simple integration gained broad adoption and the use of eSignatures tripled at the company during the pandemic.
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Seamless Experience
Replacing manual tasks with efficient and intuitive workflows helped Degroof Petercam significantly improve client and supplier experiences. Employees were equipped with eSignatures which helped drive productivity, save time and boost visibility across key workflows.
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High Security and Compliance
Nitro took control of security and compliance, so Degroof Petercam could focus on delivering exceptional customer experiences. The company could be sure they were complying with the eIDAS regulation, while their clients and employees signed with Nitro’s high-trust, qualified eSignature solution.
Nitro’s expertise enabled us to seamlessly integrate eSignatures within our digital platform. It has helped us save time for our clients and employees, enhance our digital offering and offer a superior user experience.
Maxim D’Hoogh, Product Manager at Degroof Petercam
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