How Trestle Management Group Simplified PDF License Management with Nitro

Key Results

Gave 70+ employees access to Nitro PDF and Nitro Sign
Switched from machine-based to user-based licensing
Made software costs more predictable

Trestle Management Group, an Arizona-based homeowner association management firm, switched to Nitro PDF and Nitro Sign subscriptions to simplify license management and give employees broader access to document tools. With user-based licensing, the office manager can revoke a departing employee's license and reassign it to another team member through the admin portal. The subscription model also makes costs more predictable and helps the company avoid repeatedly purchasing licenses as its workforce changes.

Nitro Pro Business solves user admin challenges for Trestle Management Group

100% adoption

All 70+ employees of Trestle Management Group now have access to Nitro PDF and Nitro Sign and use the software as part of their day-to-day work.

Scalable cost savings

While the upfront cost of the user-based model is higher, the team can now assign licenses to new employees and machines for free, potentially saving significant sums of money over the course of the year.


Company	Trestle Management Group
Industry	Real estate
Headquarters	Arizona, USA
Company size	75-100
Nitro customer since	2013
Challenge	Manage PDF licenses more flexibly and cost-effectively as employees join and leave
Solution	Nitro PDF and Nitro Sign
Results	Access for 70+ employees, easier license reassignment, more predictable costs, and broader access to eSigning

The Challenge: Trestle needed a more flexible way to manage PDF licenses

Trestle Management Group needed a licensing model that could accommodate employee turnover without requiring the company to purchase replacement licenses repeatedly.

As one of Arizona's largest independently owned homeowner association management firms, more than 70 Trestle employees rely on PDF editing tools for day-to-day work, document management, and record-keeping across its operations.

When the company transitioned its HOA Community Managers from mini desktops to laptops, the change uncovered a problem with its existing licensing arrangement. Licenses purchased in four-packs were tied to individual users on specific machines, so when an employee left, Trestle had to purchase a new license for the onboarding employee.

Kristi Avis, Office Manager at Trestle Management Group, explained: “This was not the most efficient approach for us because it meant buying a new license every time someone left—and we are an industry with relatively high employee turnover.”

The company needed a more flexible way to assign licenses across its workforce while controlling costs and supporting employees who worked outside the office.

Why did Trestle Management Group switch to Nitro subscriptions?

Trestle moved to a subscription model that allowed it to manage licenses by user rather than by machine. The new arrangement gave Avis access to an admin portal where she could distribute available licenses as needed. Instead of purchasing another license whenever an employee left, she could revoke the departing employee's access and reassign the license to someone else.

The company also expanded access to Nitro Sign. Previously, only a couple of employees had access to its eSigning provider, leaving them to handle requests from colleagues across the business. With Nitro Sign, employees could access the electronic signature tool themselves rather than relying on a small group of users.

How Nitro simplified license management and eSigning

Reassigned licenses through a centralized admin portal

Trestle now manages licenses through Nitro's admin portal, allowing administrators to revoke a license when an employee leaves and reassign it to another employee, rather than purchasing a new license for each replacement.

Expanded access to digital signing

Trestle previously relied on a small number of employees to manage eSigning requests using another provider. With Nitro Sign, employees across the company can access digital signing tools directly, reducing reliance on those few colleagues.

Made software costs more predictable

The subscription model gives Trestle a more predictable approach to software costs. Although the upfront cost of the user-based model is higher, the company can reassign licenses to new employees and machines without purchasing replacements each time someone leaves, saving money in the long term.

The results: Broader access and simpler software administration

Nitro helped Trestle expand access to document tools while reducing the administrative work associated with employee turnover and license reassignment.

Equipped more than 70 employees with Nitro

All 70+ Trestle employees now have access to Nitro PDF and Nitro Sign for their day-to-day work.

Simplified license reassignment when employees leave

The user-based subscription model makes it easy to revoke and reassign licenses through the admin portal when an employee is offboarded or onboarded.

Improved cost predictability and potential savings

Nitro’s subscription model makes software costs more predictable and allows the company to reuse licenses as staffing needs change.

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