RAMSAY SANTÉ ACCELERATES THEIR PATIENT ESIGNING PROCESS
“If I had to summarize our collaboration with Nitro and our experience with digital signatures for healthcare, I would say efficiency, responsiveness and user friendliness for our patients.” - Olivier Tarneaud, Manager of Marketing and Digital Strategy at Ramsay Générale De Santé.
Paris, France. Part of Australian Ramsay Health Care
Customer since 2018
Nitro Sign Premium
A PATIENT-CENTRIC ESIGNING EXPERIENCE
Replace paper-based processes with electronic signatures for healthcare workflows
Ramsay Santé is the largest group of private hospitals in France with over 2 million patients under their care. The company handles high volumes of healthcare files that include sensitive patient data. To receive medical assistance, patients need to physically sign three documents on average—a slow and costly way of working. Under French law, the company must also archive all patient documents for a period of 30 years. The organization’s goal was to securely digitize their document management and signing process in a way that didn’t compromise patient experience.
A high-trust, compliant electronic signature integration for healthcare
Ramsay Santé searched for a secure electronic signature solution that could meet strict healthcare standards and legislation. As their documents couldn’t be stored without a valid signature, strong identification and verifications methods were top of their criteria list when evaluating vendors. The company chose Nitro Sign Premium’s eSign solutions for its high security, seamless integration and powerful identification capabilities.
TIME SAVED ON SIGNATURES
By partnering with Nitro, Ramsay Santé created significant time savings through automated workflows and digital eSigning processes. Healthcare professionals eliminated the burden of document admin and filing and had more time to care for their patients. Documents could be reviewed and authorized digitally which eliminated the need for patients to travel for physical signing each time.
HIGH SECURITY & COMPLIANCE
Protecting patient data was a top priority for the team. With Nitro Sign Premium’s secure and compliant electronic signatures, they had peace of mind they were meeting relevant healthcare standards. With automated identification checks, Ramsay never needed to worry about the validity of each eSignature.
In the past, the company had to print multiple patient documents before starting treatment. By replacing paper-based processes with fully digital workflows, they saved on paper, printing, scanning and filing costs.
It was very important for us to offer our patients a true digital experience and access to Ramsay services from their homes.
Olivier Tarneaud, Manager of Marketing and Digital Strategy at Ramsay Générale De Santé.
Transform your organization with Nitro Sign
Learn more about how Nitro is a secure, compliant electronic signature partner for your healthcare workflows.