How PyraMax Bank Frees Up Thousands of Employee Hours Each Year with Nitro PDF Pro

Key Results

Saved an average of three hours per user per week
Expanded access to PDF tools and decreased costs
Extended Nitro use to approximately one in three employees
Reduced time spent retyping legal descriptions

PyraMax Bank, a community bank serving southeast Wisconsin, expanded its use of Nitro PDF Pro to help employees work more efficiently while reducing software costs. Commercial and mortgage lending employees now save an average of three hours per user per week. By gradually moving away from a more expensive provider, the bank has also expanded access to Nitro's PDF editing, document annotation, and conversion tools.

PyraMax Bank employees save hundreds of hours every week with Nitro

100s of hours saved

Nitro is now saving the bank’s commercial and mortgage lending departments an average of three hours per user per week.

Increased value for money

By gradually switching from a much more expensive provider to Nitro, PyraMax have been able to increase the number of licensed users, bringing time-saving benefits to more team members.

1 in 3 employees using Nitro

PyraMax Bank’s community of Nitro users has grown rapidly in the last couple of years, from a handful of employees to the majority of those working in back-office roles.


Company	PyraMax Bank
Industry	Community banking
Headquarters	Wisconsin, USA
Company size	90-100
Nitro customer since	2013
Challenge	Expand access to PDF editing tools while controlling software costs and reducing time spent on document tasks
Solution	Nitro PDF Pro
Results	Three hours saved per user per week in commercial and mortgage lending, approximately one in three employees using Nitro, and broader access to time-saving PDF tools

The Challenge: PyraMax Bank wanted to extend the benefits of PDF editing across the business

PyraMax Bank needed to make its existing PDF editing solution available to more employees without continuing to rely on a more expensive provider.

Although PyraMax had used Nitro for more than a decade, only a handful of employees used the software until 2023. “It was obvious that Nitro could be a highly effective time-saving tool for our business," said Maranda Baseler, Senior Vice President of Information Technology. "But, for historical reasons, we were using it alongside another, much more expensive provider, which restricted the number of licenses we could afford.”

In 2023, the bank decided to explore expanding access to Nitro tools so employees could handle documents, communicate information, and complete everyday tasks more efficiently and cost effectively.

Why did PyraMax Bank expand its use of Nitro PDF Pro?

PyraMax expanded its Nitro deployment to give more employees access to practical PDF editing features at a lower cost than other providers.

After taking responsibility for the bank's IT department in May 2023, Baseler oversaw an increase in the number of Nitro licenses across the organization. This allowed more employees to use the software in their day-to-day work.

The decision addressed a practical business need: employees were spending time manually typing information from PDF documents, converting reports into more readable formats, and exchanging document feedback through separate emails. By expanding access to Nitro, PyraMax could make PDF editing and annotation tools available to more people while improving the value it received from its software spending.

Nitro makes a significant difference to the way we do business at PyraMax Bank. It gives us a fantastic dashboard and all the functionality we need—at, quite honestly, a fraction of the cost of other vendors we have been using. That’s why I am working hard at our end to roll the software out across the business and make sure we are using it to its fullest capabilities.

Maranda Baseler

SVP Information Services

How PyraMax Bank uses Nitro to save employee time

PyraMax employees use Nitro PDF Pro to reduce manual document work, prepare reports, and share feedback directly within PDFs.

Copying and pasting complex legal descriptions

Employees on the commercial team use Nitro to copy and paste long, complicated legal descriptions within PDF documents. Previously, they spent time typing this information out manually.

Converting Excel reports into readable PDFs

Employees convert Excel reports into PDF formats that are easier to read and share with clients and the bank's board.

Adding comments directly to documents

Employees use Nitro's annotation features to mark up documents and add comments directly to the text, reducing the need to send separate emails to communicate document feedback.

As Baseler explained, “When you’re able to add comments directly to the document, rather than having to put them in a separate email, it saves everyone so much time and effort.”

How does Nitro help PyraMax Bank get more value from its software investment?

Nitro gives PyraMax Bank the PDF editing functionality employees need while allowing the bank to expand access at a lower cost than other providers.

By expanding its deployment, PyraMax has made Nitro a more widely used tool across the business and helped employees spend less time on routine document work. Copying complex legal descriptions, converting reports, and annotating documents are now part of employees' everyday Nitro workflows.

The results: Time savings and wider access to PDF tools

Expanding Nitro use has helped PyraMax Bank reduce time spent on document tasks while giving more employees access to the software.

Saved three hours per user per week

The bank's commercial and mortgage lending departments now save an average of three hours per user per week using Nitro. These time savings come from everyday tasks such as working with complex PDF text, preparing reports, and annotating documents.

Extended Nitro access to approximately one in three employees

PyraMax's Nitro user base grew from a handful of employees to approximately one in three employees across the bank. Adoption has expanded particularly among back-office staff, bringing the software's benefits to more team members.

Increased software value by expanding access

By gradually switching from a more expensive provider to Nitro, PyraMax increased the number of employees with licenses. This allowed more staff to use the document editing and annotation features that support their daily work.

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