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JLL Australia Advances Digital Transformation
“We needed to give everyone access to the necessary tools so that they can continue to embrace our digital strategy. Nitro is enabling us to move quickly in this space.”
HEADQUARTERS
Sydney, Australia
COMPANY SIZE
80,000
INDUSTRY
Real Estate Services
HISTORY
Customer Since 2015
SOLUTION
Nitro PDF Pro
A speedy transformation
THE CHALLENGE
Accelerate digital transformation
JLL is a Fortune 500 financial and professional services firm specializing in real estate and investment management. Their IT team needed to implement tools and technologies to achieve the organization’s digital transformation targets. Many document processes, like invoicing and AP workflows, were paper-based and manual, hindering aspects of the company’s digital agenda. But, only a fraction of JLL Australia employees had access to PDF editing tools, creating workflow bottlenecks and limiting the adoption of digital processes.
THE SOLUTION
An easy-to-use, integrated PDF productivity solution
Digital transformation topped JLL Australia’s IT agenda, and CIO Andrew Clowes set a strategic target to eradicate non-digital processes by 2020. Clowes chose Nitro for its innovative roadmap, strong customer success offering, and proven ability to drive user productivity.

The Results

In 2016, Clowes and his team rolled out Nitro to more than 2,000 users across Australia, a step that moved the organization closer to achieving their goal of eliminating non-digital processes by 2020.
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Unparalleled support
JLL Australia has achieved broad adoption and positive user feedback by leveraging Nitro’s Customer Success program.
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Scalability
Over 2,000 employees are equipped with Nitro.
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High adoption rates and deeper features
“Administration of the product has been easy, deployment has been pain-free, and contract negotiations/licensing have been simple.”
Now that we have the right tool, we need to start to change the mindset—moving from printing out paper and writing on it, to digitally marking up documents, digitally signing documents and moving into a digital document ecosystem—Nitro does that for us and we are excited about the roadmap moving forward.
Andrew Clowes
Andrew Clowes | CIO

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