As a Global Administrator, you can resend or revoke a sent invitation at any point before the invited user has accepted. You can manage invitations one at a time, or select several invitations and resend or revoke them in a single action.
Note: Any users that have accepted the invite to join your team will be accessible under Users, and only users who have not yet accepted the invite will appear in the Pending Invites table.
How to resend or revoke a single invitation:
- Log in to the Nitro Admin Portal
- Select Invites in the left navigation pane
- Click the ⋮ menu next to the invitation and select Resend Invitation to resend the invitation to the user's email address, and confirm the action by clicking the Resend button in the resulting modal
- Click the ⋮ menu next to the invitation and select Revoke to cancel the invitation sent to a user who has not yet accepted, and confirm the action by clicking the Revoke button in the resulting modal
How to resend or revoke multiple invitations at once:
- Log in to the Nitro Admin Portal
- Select Invites in the left navigation pane
- Tick the checkbox next to each invitation you want to manage. The checkbox in the table header selects only the invitations displayed on the current page. To include invitations on other pages, use the option in the message that appears to select all invitations
- Open the Manage invites drop-down at the top right of the page and select Resend invites or Revoke invites
- Confirm the action by clicking Resend or Revoke in the resulting modal
- The selected invitations are processed in the background. A notification appears in the bottom right of the page to confirm that the invitations have been resent or revokeD
