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How Seneca Reduced PDF Licensing Costs by 55% with Nitro

Key Results

  • Cut per-license costs by approximately 55%

  • Provided 300+ employees with document editing, form creation, and redaction capabilities

  • Reduced onboarding pressure with flexible contract terms, training, and dedicated learning resources

  • Identified potential annual savings of $50,000-$60,000

Seneca, a nonprofit behavioral and mental health organization, switched to Nitro PDF Pro to reduce licensing costs while maintaining the PDF functionality its employees needed. Nitro supported the transition with a proof of concept, flexible contract terms, training, and dedicated learning resources. As a result, Seneca reduced per-license costs by approximately 55%, and more than 300 employees now regularly use Nitro.
CaseStudy-Hero-Seneca
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55% cost reduction

By switching to Nitro, Seneca saved approximately 55% per license.
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Smooth adoption across teams

Nitro metrics show strong adoption across the organization, with 300+ employees now regularly using the solution for form creation, modification, and redaction along with a range of day-to-day admin tasks.
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Potential for further savings

Following the successful implementation of Nitro PDF Pro, the Seneca team is now evaluating Nitro Sign. It is estimated that this could save the organization between $50,000 and $60,000 annually.

Company

Seneca

Industry

Nonprofit, behavioral and mental health services

Headquarters

California, United States

Company size

1,000

Nitro customer since

2024

Challenge

Reduce PDF licensing costs while maintaining functionality and managing the transition without placing undue pressure on IT

Solution

Nitro PDF Pro

Results

Approximately 55% lower cost per license, 300+ regular users, and potential additional annual savings of $50,000-$60,000 from evaluating Nitro Sign

The Challenge: Seneca needed a lower-cost PDF solution without disrupting its teams

Seneca needed to reduce PDF licensing costs while ensuring employees could continue creating, editing, and sharing documents. 

The nonprofit behavioral and mental health organization serves underrepresented children and families through community- and school-based services. With staff across California and Washington, Seneca relies on PDF tools for everyday administrative and document-related tasks. 

In mid-2024, as license renewals approached, Seneca's reseller reviewed its usage data and recommended exploring alternatives that could deliver significant savings. 

Joseph Derr, Vice President of IT at Seneca, explained how the search began: “The reseller rep looked at our usage data and said, with the volume we were doing, we could make significant savings by moving to another vendor in the space. That’s when we first started seriously considering switching to Nitro.” 

Seneca needed an alternative that could maintain the functionality employees relied on while lowering costs. The IT team also wanted enough time and support to implement the new solution without the pressure of an immediate contract deadline.

Why did Seneca choose Nitro PDF Pro?

Seneca chose Nitro after testing the solution and receiving positive feedback from high-volume users. Joseph Derr and his team conducted a two- to three-week proof of concept, inviting employees who used PDF tools frequently to evaluate Nitro against their previous Adobe solution. The feedback was overwhelmingly positive, giving Seneca confidence in the switch. 

Nitro’s flexible contract terms allowed Seneca to deploy and use the software for approximately four months before its previous contract expired, at no additional cost. This gave the IT team time to implement and optimize the solution before the existing contract ended. 

The combination of lower licensing costs, feature parity, and flexible onboarding support helped Seneca move forward without placing unnecessary pressure on its technical team. 

Nitro has enabled us to achieve feature parity while shifting to a more cost-effective platform, and the team was willing to really work with us to make the onboarding of that solution a success.
Joseph Derr
Vice President of IT, Seneca

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How Nitro helped Seneca manage the transition

Nitro supported Seneca's migration with flexible contract terms, training, and resources tailored to employee questions and use cases. 

  • A proof of concept: High-volume users tested Nitro over two to three weeks and evaluated it against the previous Adobe solution.
  • Flexible contract terms: Seneca could deploy and use Nitro for approximately four months before its previous contract expired, at no additional cost.
  • Dedicated learning resources: Nitro provided access to a learning microsite to help employees get familiar with the software.
  • Regular training sessions: Nitro addressed specific use cases and frequently asked questions to support adoption.

These measures gave Seneca's IT team time to prepare the rollout, help employees learn the software, and optimize the implementation before the previous contract expired. 

As Derr explained, “Nitro’s flexibility and support helped reduce that challenge significantly and has meant we’ve had a strong partnership right from the beginning.” 

The results: Lower licensing costs and adoption across teams

Seneca reduced per-license costs while maintaining the PDF functionality employees needed. The organization also established a foundation for further savings by evaluating Nitro Sign. 

Reduced per-license costs by approximately 55% 

Switching to Nitro PDF Pro reduced Seneca's cost per license by approximately 55%. The savings allowed the nonprofit to move to a more cost-effective PDF platform while maintaining feature parity with its previous solution. 

Enabled more than 300 employees to use Nitro 

More than 300 employees now regularly use Nitro for form creation, document modification, redaction, and other day-to-day administrative tasks. 

Identified potential annual savings of $50,000-$60,000 

After implementing Nitro PDF Pro, Seneca began evaluating Nitro Sign. The organization estimated that adopting the eSignature solution could potentially generate an additional $50,000-$60,000 in annual savings. 

How did Nitro help Seneca reduce onboarding pressure on IT? 

Nitro gave Seneca the time, training, and implementation support needed to transition to a more cost-effective PDF solution. 

The extended deployment period before the previous contract expired helped Seneca avoid the immediate pressure its IT team had experienced with other software onboardings. The learning microsite and regular training sessions also helped employees get support as they adopted the new tools.

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