How the City of Vincent Expanded PDF Tool Access by 500% with Nitro

Key Results

Expanded access to PDF tools by 500%
Reached 100% license adoption
Saved 10,337 sheets of paper in one year

The City of Vincent, a local government council in Perth, Western Australia, switched from Adobe Acrobat Pro to Nitro PDF Pro to make PDF editing and document tools available to more employees. With lower pricing, flexible licensing, and support from Nitro and IT partner Insight, the city expanded access to its desktop workforce and reached 100% license adoption.

City of Vincent Empowers Entire Workforce with Nitro PDF pro, Boosting Productivity by 500%

100% license adoption

Nitro has rapidly become the go-to document productivity tool for City of Vincent employees. With 100% of licenses currently in use, many more council workers benefit from features that allow them to create, combine, annotate, and convert PDF documents. This includes users across key council services such as records and planning, as well as corporate services, including finance, HR, and IT.

Rapid and seamless transition

Peter Ferguson says: “The support Nitro provided was just exceptional. I was blown away by the acceptance we got from staff about moving to the new product. I would have expected some pushback but there was none that I can recall.”

Reduced environmental impact

Nitro PDF Pro’s QuickSign feature has helped City of Vincent users save 10,337 sheets of paper over the last year alone.


Company	City of Vincent
Headquarters	Perth, Western Australia
Industry	Local Government
Company size	300
Nitro customer since	2021
Challenge	Expand PDF editing access beyond a limited number of desktop workers while managing costs and minimizing disruption
Solution	Nitro PDF
Results	500% increase in access to productivity tools; 100% license adoption; 10,337 sheets of paper saved in one year

The challenge: Make PDF editing available to more employees

Located in Perth, Western Australia, the City of Vincent provides local government services ranging from strategic planning to sports and recreation. Its small IT team supports all service areas, making the administration of workplace software challenging.

The council used Adobe Acrobat Pro for PDF creation and editing, but high costs and a complicated licensing process limited access to just 50 to 70 of its 300 desktop workers. With prices set to increase, council members wanted an alternative that offered comparable functionality at a lower cost and could be adopted with minimal disruption.

The Final Results

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The Conclusion

Why the City of Vincent chose Nitro PDF Pro

The City of Vincent council worked with IT reseller and solutions integrator Insight to identify a PDF solution that could extend access to more employees while reducing costs. Technology partner Insight collaborated with Nitro on a detailed demonstration, pilot, and evaluation process tailored to the council’s needs.

Nitro’s lower price point and flexible licensing arrangements gave the city a way to expand access to PDF tools while also providing transition and change management support, including a communication plan informed by surveys from the pilot launch.

The Final Results

The Conclusion

The Final Results

The Conclusion

The results: Broader access, full license adoption, and less paper

After switching to Nitro, the City of Vincent expanded access to PDF tools and achieved full utilization of its licenses. The council also reported paper savings from using Nitro PDF Pro’s QuickSign feature.

Expanded PDF tool access by 500%

With Nitro’s pricing and flexible licensing arrangements, the city increased access to productivity tools by 500%, extending PDF capabilities to more desktop workers than it could support with its previous software.

Reached 100% license adoption

All Nitro licenses are currently in use, and the software has become a go-to document productivity tool for city employees. Workers across multiple service areas use Nitro PDF Pro to create, combine, annotate, and convert PDFs.

Saved 10,337 sheets of paper in one year

Nitro PDF Pro’s QuickSign feature helped City of Vincent users save 10,337 sheets of paper over the course of one year.

Supported a well-received software transition

Nitro provided transition planning and professional change management support, including a communication plan based on pilot launch survey insights. According to Peter Ferguson, the support was exceptional and staff accepted the move to Nitro without the pushback he had expected.

The Final Results

The Conclusion

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