Assurance Saves Over $100,000 by Switching to Nitro
“With Nitro, we have access to real people within the organization who are responsive, whether it's picking up the phone or emailing.”
Customer Since 2016
Scaling without the stress
Replacing Adobe with a scalable solution
Assurance – a “Top 50” broker among the largest and most awarded independent insurance brokerages in the U.S. – experienced significant growth and needed a PDF editor that could scale with the company. PDFs play a critical role in the daily processes of Assurance employees, who spend much of their time working with policy documents and contracts.The company’s existing licensing agreement with Adobe® Acrobat® was too expensive, preventing Assurance from being able to expand their deployment.
A more affordable alternative
Assurance equipped many workers with Adobe Acrobat, but expanding that access to accommodate the company’s recent growth was cost-prohibitive. VP of IT Jim Maza led the initiative to find a much-needed, reliable replacement for Acrobat that aligned with Assurance’s bottom line.
In 2016, Assurance significantly reduced their PDF editor spend by signing a strategic 3-year contract with Nitro to replace all Adobe Acrobat licenses across the organization.
Customer centricity and customized training programs
Nitro’s Customer Success team, who Maza describes as “transparent” and “having a listening ear,” has played a central role in Assurance’s journey.
Preferred user interface
Assurance employees have voiced a preference for Nitro’s Office-inspired interface over the Adobe Acrobat interface they previously used.
Better cost structure
By offering superior licensing terms, Nitro saved Assurance over $100,000 and enabled the organization to continue providing a critical tool to all employees.
One of the best parts of the partnership thus far has been working with Nitro's Customer Success team—they're helpful, attentive, and clearly dedicated to providing a great customer experience.
Jim Maza | VP of IT
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