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Trust Center

Compliance at Nitro

Nitro’s compliance program is built to meet the needs of organizations across industries and regions. We undergo independent third-party audits and maintain internationally recognized certifications, including ISO 27001, SOC 2, HIPAA, QTSP accreditation, and Data Privacy Framework certification, to ensure the security, integrity, and legality of your documents and data.

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Internationally recognized compliance certifications

Nitro’s products and services are independently audited and certified against the world’s most trusted standards for security, privacy, and data protection. These certifications demonstrate our commitment to protecting sensitive information, supporting regulated industries, and meeting global compliance requirements.

iso

ISO 27001

Nitro is certified under ISO 27001, the leading international standard for information security management. This certification verifies that Nitro has robust processes in place to protect the confidentiality, integrity, and availability of data and the systems that process it.
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soc

SOC 2

Nitro undergoes regular independent audits to maintain SOC 2 compliance, which evaluates the security, availability, processing integrity, confidentiality, and privacy of our cloud services. This ensures our customers can trust Nitro to handle sensitive information responsibly.
hipaa

HIPAA

Nitro complies with the Health Insurance Portability and Accountability Act (HIPAA), the standard for safeguarding protected health information (PHI) in the U.S., enabling healthcare organizations to manage documents securely.
qtsp

QTSP

Nitro Software Belgium is accredited as a Qualified Trust Service Provider (QTSP) by LSTI. This certification under the eIDAS regulation confirms Nitro’s ability to provide trusted electronic signature services that meet the highest EU standards.
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dpf

Data Privacy Framework

Nitro participates in the EU–U.S. Data Privacy Framework, including the U.K. and Swiss extensions. This certification demonstrates Nitro’s commitment to cross-border data protection and compliance with European and international privacy requirements.
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Compliance across Nitro solutions

Nitro products, services, and infrastructure are built with multiple layers of defense to protect sensitive information. Our information security program combines technical safeguards, continuous monitoring, and employee training to maintain vigilance as threats evolve.

To help customers quickly assess which certifications apply to which product, Nitro provides a clear breakdown of compliance across our core plans and products: Nitro PDF Pro, Nitro Sign & Workspace, and Nitro Sign Enterprise Verified.

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Nitro PDF
(Pro, Standard, Plus)
Nitro Sign
(Standard, Plus, Enterprise)
Nitro Sign
(Enterprise Verified)

Security

Penetration Tested
Single Sign-On
Incident Response
SSDLC
Identity Management
Vulnerability Management

Encryption

Data at Rest Disk Encryption Disk Encryption TDE
Data in Transit

Business Continuity & Disaster Recovery

BC/DR Policy
BC/DR Tested

Privacy

Privacy Policy
Cookie Policy
Cross-Border Data Transfers Compliant Compliant Compliant
GDPR
CCPA
Pseudonymization Not Applicable

Certifications & Attestations

SOC 2 Type 2 Certified Certified Certified
HIPAA/HiTrust Assessed Assessed Assessed
ISO 27001:2022 Certified Certified Certified
Qualified Trust Service Provider Qualified Validation Certified

Data Center Security

Microsoft Azure - US https://docs.microsoft.com/en-us/azure/compliance/
Microsoft Azure - AUS https://docs.microsoft.com/en-us/azure/compliance/
Microsoft Azure - EMEA https://docs.microsoft.com/en-us/azure/compliance/
Amazon Web Services - US https://aws.amazon.com/compliance/data-center/controls/
Amazon Web Services - EMEA https://aws.amazon.com/compliance/data-center/controls/

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What is Nitro’s approach to compliance?

Nitro takes a proactive and structured approach to compliance, ensuring that all products and services meet internationally recognized standards.

Our compliance program includes independent third-party audits, internal policies, employee training, and technical safeguards.

By aligning with global regulations and certifications, we help customers trust that their data and digital workflows remain secure, private, and legally valid.

Which internationally recognized certifications does Nitro hold?

Nitro holds several certifications that demonstrate our commitment to data protection, security, and regulatory compliance, including:
  • ISO 27001: Information security management
  • SOC 2: Security, availability, and confidentiality for cloud services
  • HIPAA: Safeguarding protected health information (PHI) in the U.S.
  • QTSP: Qualified Trust Service Provider accreditation under eIDAS (EU)
  • Data Privacy Framework: Including U.K. and Swiss extensions for cross-border data transfer
These certifications are updated regularly through independent audits to ensure continuous compliance.

How does Nitro ensure compliance across different products?

Nitro provides compliance-by-solution transparency, showing which certifications and standards apply to Nitro PDF Pro, Nitro Sign & Workspace, and Nitro Sign Enterprise Verified.

Each solution is built with security controls, multi-layered defenses, and monitoring programs, so customers can confidently adopt any Nitro product knowing that compliance requirements are consistently met.

How can I verify Nitro’s compliance certifications?

Nitro makes compliance documentation available through our Trust Resources section, including whitepapers, audit summaries, and certification details.

For enterprise customers, additional verification and assessments can be requested via direct contact with our Security and Compliance teams.

What does ISO 27001 certification mean for Nitro customers?

ISO 27001 certifies that Nitro follows a rigorous information security management system (ISMS).

This ensures that your documents and data are handled, processed and stored according to best practices for confidentiality, integrity, and availability, giving organizations confidence that their sensitive information is protected at all times.

What does SOC 2 compliance mean for Nitro customers?

SOC 2 evaluates how Nitro’s cloud services handle security, availability, processing integrity, confidentiality, and privacy.

Maintaining SOC 2 compliance demonstrates that Nitro has internal controls and processes to safeguard customer data, making it a reliable partner for regulated industries.

How does Nitro comply with HIPAA requirements?

Nitro’s processes, policies, and infrastructure meet HIPAA standards for handling protected health information (PHI).

This includes technical safeguards such as encryption, administrative safeguards like access control and training, and physical safeguards for data storage.

HIPAA compliance allows healthcare organizations to securely manage sensitive documents within Nitro products.

What does QTSP accreditation signify for Nitro Sign?

QTSP accreditation confirms that Nitro Sign meets eIDAS requirements for electronic trust services in the European Union.

This ensures that digital signatures and associated documents are legally recognized and can be relied upon across the EU for regulatory and legal purposes.

What is the Data Privacy Framework and why is it important?

The EU–U.S. Data Privacy Framework, including the U.K. and Swiss extensions, governs the secure transfer and processing of personal data across borders.

Nitro’s certification under this framework shows that we respect global privacy standards, giving customers confidence that their data is handled according to international regulations.

How does Nitro keep compliance practices up-to-date?

Nitro continually monitors regulatory changes, updates policies, and conducts regular audits to ensure that our practices remain current.

Employees receive ongoing training on compliance requirements, and our technical infrastructure is regularly reviewed to adapt to evolving standards and threats.

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