How Mace Group Reduced PDF Software Costs by 63% Per User with Nitro

Key Results

Reduced PDF software costs by 63%
Onboarded 1,100 users in less than two weeks
Expanded Nitro use to 1,600 employees
Generated £843,000 in productivity savings over 12 months
Saved more than 1,294 employee hours

Mace Group switched to Nitro PDF to reduce the cost of PDF software and expand access to document tools for employees around the world. Working with IT solutions provider CDW, Mace launched Nitro to an initial group of 340 users in 2020, then onboarded another 1,100 users in 2021. The company reported a 63% reduction in cost per user and £843,000 in productivity savings over 12 months.

Mace Group reduces costs by 63% per user after switching to Nitro

1,100 users onboarded in less than two weeks

Thanks to a robust change management plan and ongoing support from Nitro’s expert team, Mace Group moved users to the new platform quickly and with minimal disruption. Nitro’s intuitive user interface and robust PDF editing capabilities have helped accelerate its adoption as the company’s go-to productivity tool.

Cost per user reduced by 63%

Switching to Nitro has enabled Mace Group to achieve total cost savings of 63% per user, with 1,600 employees now using the productivity tool. This significant decrease in cost made it possible for them to launch Nitro to more users, with license numbers growing over 9% since their initial adoption.

Annual productivity savings of £843K

Extending the use of productivity tools has helped Mace save significant time and money, with productivity savings across all users totaling £843K in 12 months. This includes 1,294+ hours that employees have saved by applying signatures via QuickSign in Nitro PDF.


Company	Mace Group
Headquarters	London, UK
Industry	Construction
Company size	7,000
Nitro customer since	2020
Challenge	Expand access to PDF tools for more than 1,000 knowledge workers while reducing costs and supporting a global rollout
Solution	Nitro PDF
Results	63% lower cost per user; 1,100 users onboarded in less than two weeks; 1,600 employees using Nitro; £843,000 in productivity savings over 12 months

The challenge: Expand PDF access while reducing software costs

Mace Group’s knowledge workers around the world rely on PDF editing tools for their day-to-day work. Before 2020, the company used another established PDF provider, but the cost and licensing model made it difficult to expand access to more employees.

Mace needed an alternative that could provide the core document creation, editing, sharing, and file conversion capabilities employees used, including conversions from Microsoft Word, PowerPoint, and Excel. The company also wanted a partner that could support a rapid rollout with minimal disruption and work with Mace on its sustainability, accessibility, and business needs.

The Final Results

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The Conclusion

Why Mace Group chose Nitro PDF

Mace worked with IT solutions provider CDW to identify an alternative PDF solution that could meet business requirements and reduce costs. CDW recommended Nitro as a potential fit based on Mace’s needs and the available market options.

Mace also prioritized customer support and change management to help employees adopt the new software. Nitro provided training sessions and support during the transition, and its Customer Success team helped coordinate the rollout.

The Final Results

The Conclusion

Nitro PDF provides excellent PDF editing capability that more of our employees can take advantage of thanks to the competitive license model. This allows us to improve our document quality and deliver distinctive value to our clients. It was straightforward to deploy globally, and the adoption was a success thanks to Nitro’s proactive Customer Success team.

Ian Steere

Digital Business Partner

How Mace Group rolled out Nitro PDF

Mace began with a soft launch to 340 users in 2020. In 2021, the company adopted Nitro as its default PDF solution and onboarded an additional 1,100 users in less than two weeks. Training sessions and proactive customer support helped employees learn the new tool during the transition.

After deployment, employees in departments including Marketing, Legal, and HR use Nitro for document work, with Mace reporting that knowledge workers use the software for an average of three hours per week.

The results: Lower costs and measurable productivity savings

After switching to Nitro, Mace Group expanded access to PDF tools while reducing per-user costs. The company reported that 1,600 employees were using Nitro and that productivity savings across all users totaled £843,000 over 12 months.

Reduced cost per user by 63%

Switching to Nitro reduced Mace Group’s total cost per user by 63%. The lower cost helped the company extend access to more employees, with 1,600 employees using the software.

Onboarded 1,100 users in less than two weeks

Following the initial soft launch to 340 users in 2020, Mace onboarded an additional 1,100 users in less than two weeks in 2021. Nitro’s training sessions and customer support helped employees transition to the new platform.

Generated £843,000 in productivity savings over 12 months

Mace reported £843,000 in productivity savings across all users over a 12-month period. The savings included more than 1,294 hours saved by employees applying signatures with Nitro PDF Pro’s QuickSign feature.

Expanded access to PDF tools across the company

Mace adopted Nitro as its default PDF solution and expanded use to 1,600 employees. The company’s knowledge workers use Nitro for an average of three hours per week, with key user groups including Marketing, Legal, and HR.

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