About Us: 

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
 

How We Work: 

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

• One team, One mission
  Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
• Own it
  We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
• Accountable to our customers
  We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
• Excellence in execution
  Driven by passion and precision, ​we exemplify excellence in our delivery with innovative, top-quality results.
• Be bold, fail fast, learn faster
  We learn as we grow, dare to try, ​and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

About Product at Nitro: 

The Product team at Nitro takes a human-centric approach to developing the products and services at the heart of our business today, helping us realize our vision of empowering our users to work on what matters. We have an incredibly talented and diverse team that cares, with a strong culture that believes in building the right things and building them the right way.   

The Role: 

We’re looking for a technical-minded product manager, based in Dublin, to join the team that builds and maintains some of the key services that underpin our suite of products. As Product Manager for the Account Management team, you’ll be responsible for the experience that our customer admins have as they manage users, products and permissions within Nitro’s admin portal, as well as looking after customer identity and access management, and ensuring our subscription management and monetization systems are integrated seamlessly with the rest of our ecosystem. As part of the role, you’ll also be working with other teams including Sales, Marketing and Support, ensuring that they have the APIs and data they need to be effective at acquiring, retaining and supporting customers. 

What you’ll be doing: 

• Defining the strategy and roadmap for your product, with input from the VP Product 

• Working with the cross-functional team to get high quality products to market fast, focusing on outcome over output and looking for continuous improvement in ways of working 

• Undertaking discovery and validating ideas, working alongside UX, engineering and  stakeholders, ensuring you’re always using data to make better decisions  

• Ensuring OKRs are achievable, valuable and well defined  

• Understanding the market and longer-term trends that could impact your products 

• Talking to users and stakeholders to gain insight and understand gaps or opportunities for improvements 

We’d love to hear from you if you: 

• Can distil complex problems and ambiguous requirements into crisp, actionable plans and break down big, chunky pieces of work into thinner slices of iterative value  

• Have experience of complex delivery challenges with multiple stakeholders 

• Have a bias toward action 

• Have experience working in internal platform teams or on API-first products 

• Can tailor your communication to technical and non-technical audiences at all levels of the organisation, applying strong analytical skills to cut through opinions with data 

• Can quickly understand and master new domains and are excited to learn new things 

• Are comfortable working in a fast-paced, dynamic environment and unafraid of change 

Why Nitro?   
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts: 
 
Flex Time Off 
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments. 
 
Hybrid Work  
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.
   
Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

 
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.

#LI_NS1