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Use Support Tools

The Support Tools utility provides you with a quick way to gather support-related information that can be useful in requesting assistance from the Nitro PDF Support Team. You can also use Support Tools to reinstall the Nitro PDF Creator printer or update the Microsoft Office add-ins.

To gather support-related information:

  1. On the Help tab, from the Product panel, click Support ToolsHelp Ribbon
  2. When the Support Tools dialog opens, click the Save to File buttonSupport
  3. Select a location for the Support Tools file, and click Save
  4. Submit the Support Tools .zip file along with your question or problem report

To reinstall the Nitro PDF Creator printer:

  1. On the Help tab, from the Product panel, click Support ToolsHelp Ribbon
  2. From the PDF Creation tab, click Nitro PDF CreatorPDF Creator Support

To update the Microsoft Office add-ins:

  1. On the Help tab, from the Product panel, click Support ToolsHelp Ribbon
  2. From the PDF Creation tab, click to select the Microsoft Office add-ins you would like to be availablePDF Creator Support
  3. Click Update Add-ins

 

 

Last updated: July 23, 2026