As a Global Administrator of your team, you can edit the details of any users that have been added to your team account by following the steps below:

As a Global Administrator of your team, you can invite other users to join your team via the Nitro Admin app. You can choose to invite each user on a one-off basis, or batch import a list of users using a .csv file.

Any pending invitations can be managed via the Invited Users table in the Nitro Admin app. As a Global Admin, you can resend or revoke a sent invitation at any point before the invited user has accepted.

As a Global Administrator for your team, you can reset passwords for any of the users in your team as outlined below.

Suspending a user will prevent them from logging into Nitro and will block their access to Nitro products and services. Users can remain suspended for as long as needed, and can be restored at any point from within the Nitro Admin app. All of the user's documents will be available in his/her account when it is restored.

Note: You will need the role of Global Admin to be able to view or edit any of your account details.

You can set a Team Contact within the Nitro Admin portal, so that your users know who to reach out to for help with their accounts and Nitro's products.

To update the details of your account:

Single Sign-On (SSO) allows your users to access Nitro's products by authenticating through your Identity Provider (IdP). Nitro supports SSO with any SAML 2.0-compliant IdP. You can disable Single Sign-On (SSO) for your team's account at any point through the Nitro Admin portal.

If you have multiple domains, you may remove unused domains from your account.