Welcome to the Nitro Admin User Guide

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User Management
Edit a User's Profile
As a Global Administrator of your team, you can edit the details of any users that have been added to your team account by following the steps below:
User Management
Inviting Users
As a Global Administrator of your team, you can invite other users to join your team via the Nitro Admin app. You can choose to invite each user on a one-off basis, or batch import a list of users using a .csv file.
User Management
Managing Invites
Any pending invitations can be managed via the Invited Users table in the Nitro Admin app. As a Global Admin, you can resend or revoke a sent invitation at any point before the invited user has accepted.
User Management
Reset a User's Password
As a Global Administrator for your team, you can reset passwords for any of the users in your team as outlined below.
User Management
Suspend a User
Suspending a user will prevent them from logging into Nitro and will block their access to Nitro products and services. Users can remain suspended for as long as needed, and can be restored at any point from within the Nitro Admin app. All of the user's documents will be available in his/her account when it is restored.
Account Management
View Account Details
Note: You will need the role of Global Admin to be able to view or edit any of your account details.
Account Management
Set a Team Contact
You can set a Team Contact within the Nitro Admin portal, so that your users know who to reach out to for help with their accounts and Nitro's products.
Account Management
Update Account Details
To update the details of your account:
Single Sign-On (SSO)
Disable SSO
Single Sign-On (SSO) allows your users to access Nitro's products by authenticating through your Identity Provider (IdP). Nitro supports SSO with any SAML 2.0-compliant IdP. You can disable Single Sign-On (SSO) for your team's account at any point through the Nitro Admin portal.
Single Sign-On (SSO)
Removing a Domain
If you have multiple domains, you may remove unused domains from your account.
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