Welcome to Nitro!
We're thrilled to have you on board and excited to help you unlock the value of Nitro.
We know a smooth setup is key, so we've compiled all the essential onboarding materials you'll need for a successful implementation right here on this page. Our 24/7/365 support team is also just a click away to answer any questions you might have along the way. We're here to help you succeed.
Let's get started!
Installers and Guides
Your Nitro subscription includes access to Nitro PDF Pro and Nitro Sign. Nitro PDF Pro is available on Windows, Mac & iOS and the installers and installation guides can be found below. Details on how to set up user accounts can be found under Account Setup.
Activation: Nitro PDF Pro for Windows is activated with the license file provided by email at the time of purchase. The license file is unique to your organization and should only be provided to authorized employees.
Activation: Nitro PDF Pro for Mac is activated via the Nitro Admin Portal. No license file is needed, but each user must have a Nitro Account.
Activation: Nitro PDF Pro for iOS is activated via the Nitro Admin Portal. No license file is needed, but each user must have a Nitro Account.
Access: Nitro Sign can be accessed from any browser, on any device and no installation is required, however each user needs a Nitro account to access. Details on setting-up user accounts are here and any user with a Nitro account can access Nitro Sign here.
Setting Up Your Nitro Team Account
The Nitro Admin Portal is a centralized system for managing named-user licenses for Nitro PDF Pro for Mac, Nitro Pro PDF for iOS and Nitro Sign. The Nitro Admin Portal can be accessed by your designated Nitro Admin.
- Your designated Nitro Admin will receive an email with the subject “Activate your Nitro Account.”
- Upon receipt of the email, the Nitro Admin should click the Set Up Account link in the email to verify their name and email, then create a password.
- Click Get Started to complete the Team Account creation process.
Managing Your Nitro Team Account
After creating the Team Account, your Nitro Admin can invite additional users to join and activate their license. There are two options for inviting users to the Team Account; manually or via Single Sign-On (SSO).
Assigning Nitro Licenses
Adding Users Manually
- Invite individual users (one at a time) or invite multiple users at the same time by uploading a .CSV file.
Your Nitro Admin should log in to the Nitro Admin Portal and select Users from the left-hand menu; then select Invite Users.
3. Enter the user’s first name, last name, and email address. To invite multiple users at the same time, click Inviting Multiple Users and you will be prompted to upload a .CSV file of names and emails.
4. Optional: If you would like to assign Administrator privileges, select the appropriate Admin Roles.
- Global Admin: Ability to invite, suspend, and delete users from the Team Account.
- Document Admin: Ability to add Team documents and templates that can be accessed by all members of the Team Account.
5. Check the boxes for any Nitro Licenses to be assigned to the user. The default Nitro License is Nitro Pro or Nitro Pro Business; however, depending on your Nitro subscription type, there may be additional license types to choose from.
6. Click Send Invite which triggers an invite to users to create their Nitro Account and activate their license by verifying their email address and creating a password.
7. Once the user activates their Nitro Account, they can access Nitro PDF Pro for Mac, Nitro PDF Pro for iOS, and Nitro Sign. Nitro PDF Pro for Windows requires a license file for activation.
Adding Users via SSO
Single Sign-On (SSO) is included with a Nitro Pro Business subscription or is available as an add-on. SSO allows users to access Nitro products by authenticating through your Identity Provider (IdP). Nitro supports SSO with any SAML-2.0 compliant IDP.
Set up SAML SSO:
Login to the Nitro Admin Portal.
Select Settings in the left navigation pane and navigate to the Single Sign-On tab.
Click the Setup SAML SSO button.
- For detailed instructions for setting up, enabling, and testing SSO, view the user guide.
For a video overview, please view our Quick Start Guide:
Useful Links
Support Center
You are in good hands! Access 24/7/365 support from Nitro’s world-class customer support team by submitting a support ticket. You can also access our online learning center at any time.
Trust Center
We take the privacy of our customers very seriously. Please view our data protection and security policy for further information about how we keep your data safe.