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This year marks a major milestone for Nitro: 20 years of empowering people to work on what matters. What began in Melbourne with a clear mission and an ambitious product idea has evolved into a global company trusted by over 67% of the Fortune 500. Our journey has been driven by one goal: to make documents and workflows simple, smart, and secure.
From a single PDF product to a global document solution
It all started in 2005 to fill an overwhelming need for smarter tools for everyday work, starting with PDF productivity. We didn’t just set out to compete: we wanted to reimagine what digital document solutions could look like for users everywhere. And that vision quickly gained momentum!
Over the years, we have significantly expanded Nitro's product capabilities, scaled our team across multiple continents, and grown a loyal customer base spanning a wide range of industries and markets. Today, our solutions support over two million customers worldwide, and our team of 300+ employees operates across North America, Europe, Australia, and beyond; proof that our commitment to simplicity, affordability, and innovation has enduring global relevance.
Built to empower, designed to scale
Nitro’s success lies in our relentless focus on building products that people love to use. From Nitro PDF to Nitro Sign, we continue to simplify the complex and make digital workflows accessible for everyone, from individual contributors to large-scale enterprise teams.
Our AI capabilities are a prime example. Nitro AI tools like Document Assistant and Automatic Form Creation streamline once-manual processes and provide intelligent insights right within a user's documents, without compromising data privacy. These advancements are not just features; they’re enablers of productivity at scale.
As part of our role in shaping the future of document productivity, Nitro led a global enterprise AI survey to better understand how organizations are approaching intelligent workflows. One key finding: AI adoption accelerates when tools are integrated into platforms teams already trust—reinforcing our belief that simplicity, usability, and security are what drive real value.
We’ve also carefully designed our product tiers and plans to grow with our users. Whether it’s a small business getting started with digital signatures or a regulated enterprise managing high-volume document workflows, Nitro offers a path that scales alongside customer needs.
The numbers speak for themselves: Forrester’s 2023 Total Economic Impact Study found that Nitro customers accumulated $2.2 million in financial benefits over three years, with ROI reaching 694% and average payback in under six months.
Empowering teams with the tools they already love
In today’s cross-functional work environment, productivity thrives on integration. That’s why Nitro partners with leading platforms that help teams streamline workflows without changing how they work. A standout example is our partnership with Canva.
By bundling Canva’s intuitive design capabilities with Nitro’s enterprise-grade PDF editing and eSignature tools, we’re bridging the gap between content creation and document execution. Whether it’s a marketing team building branded assets or an HR team preparing onboarding documents, this partnership enables users to move seamlessly from design to delivery.
Our partnerships are part of Nitro’s commitment to creating smarter, more connected solutions that empower every team—from creative to operational—to collaborate efficiently, stay compliant, and work on what matters.
Delivering dedicated support at every stage of growth
At Nitro, we’ve never believed growth means losing your human touch. While our platform has expanded, our dedication to high-touch, personalized support has remained constant. We invest in real relationships with our customers by listening closely, responding quickly, and always looking for ways to help them succeed.
It’s why we’ve earned the trust of organizations in over 190 countries, not just because of what we deliver, but how we deliver it. Our customers have access to the support they need, whether through seamless onboarding, change management guidance, or 24/7 assistance. This blend of enterprise-grade capability and personal service is what has set Nitro apart for the last 20 years.
Building smarter, greener solutions
As digital transformation accelerates, Nitro is helping businesses do more and with less environmental impact. By replacing paper-based processes with digital alternatives, our users are reducing waste and advancing sustainability goals every day.
In 2024 alone, Nitro customers saved over 5 billion pages of paper and 467 million pounds of CO₂ emissions. These aren’t just numbers; they’re a testament to the tangible, planet-friendly impact that simple changes in workflows can make. It’s another way we help our customers focus on what matters, like sustainability.
Strategic partnerships that drive impact
With over 100 partners worldwide, the Nitro Partner Program plays a vital role in extending our impact across industries and geographies. These partnerships help us deliver localized expertise, tailored support, and scalable solutions to organizations of every size. By aligning with trusted channel, reseller, and integration partners, we ensure that customers get the best of Nitro, wherever and however they work.
Looking ahead with purpose
As we reflect on the last 20 years, one thing is clear: our mission has never wavered. We exist to help people work better. That means delivering products that are easy to adopt, a delight to use, and built to solve real problems.
We’re proud of how far we’ve come, and we’re even more excited about where we’re headed. With new innovations on the horizon and an unmatched commitment to our customers, Nitro’s next chapter is about you making your work even more productive, connected, and impactful.
Want to learn more about how Nitro can support your team? Contact us today to start the conversation.
