Delete a User

Nitro Cloud is now Nitro Sign!

Deleting a user from your Nitro Sign team will permanently delete the user’s account and all of their associated files. Before deleting a user, make sure to download or transfer any of the user's files, as these cannot be recovered once the deletion process is complete.

Note: When a user is deleted by an Admin, a 30-day recovery period is provided during which the user may be restored. For details on how to restore a deleted user.

As a Global Administrator of your team, you can delete users from your Nitro Sign team by following the steps below:

1. Login to the Nitro Admin app at admin.gonitro.com
2. Select the Active Users option under the Manage Users tab in the left navigation pane
3. Search for the desired user, click the "..." (Options) button at the right end of the user's row, and select Delete User from the dropdown

4. In the resulting prompt, click Delete User to confirm the action

Note: Any licenses assigned to a deleted user will be restored to your account for reallocation after the user is permanently deleted.

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