You can send notifications to recipients reminding them that they have unfulfilled eSignature requests.
How to send eSignature request reminders
1. On the eSign dashboard, click on the Waiting for signature tab.
2. This tab lists the five most recent envelopes that you have sent for signature. If the desired envelope appears here, click on the Quick Actions menu icon, select Send reminder and skip to step 5.
3. If the desired envelope isn't displayed in the list, click the View more button at the bottom.
4. You will be brought to My documents and all envelopes that have been sent for signature, but have not been signed, will be displayed. From here, you can either:
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Click on the Quick Actions menu icon next to the name of the desired envelope and select Send reminder
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Or, click on the Open button next to the desired envelope and select Send reminder in the ribbon.
5. A popup will open with the details of the reminder to be sent. Customize the subject and content of the reminder message if desired, and click Send
Note: A reminder will be sent to all recipients who have not yet signed the documents, if no signing order has been set. If a signing order was set, a reminder will only be sent to the recipient who's turn it is to sign.