Easily manage users and licenses, improve adoption and get the support you need with Nitro’s comprehensive admin tool.
IT teams are under constant pressure. From balancing user and business needs to leading digital transformation projects, they’re juggling an ever-growing list of priorities.
Then there's everything that happens behind the scenes...
Software administration can be a time-consuming and complex task for IT, especially when multiple software applications and platforms are involved. In this blog, we take a closer look at how Nitro’s comprehensive account administration tool can help IT teams get organized, take back time and optimize processes.
IT Teams Need a Streamlined Approach to Software Admin
And yet, many software programs still don’t make this easy to achieve. Here’s how the Nitro admin portal can help simplify admin across three areas.
1. Centralize User and License Administration
Whether your organization is rapidly scaling or you are transitioning to a remote working model, your vendor should be committed to supporting your evolving business needs. There may be times where you need to add extra PDF licenses to accommodate growing teams, urgently update user details or redistribute licenses to active users. This shouldn’t be a headache.
Nitro's admin portal provides you with all the tools you need to efficiently manage software provisioning for Nitro PDF Pro in one centralized place. That means you won’t need to submit support tickets when you need to add a new user or wait long periods to have your requests approved.
When you log into the admin portal, navigate to the left pane and click Account Overview. Here you’ll get a clear snapshot of your account and subscription details, plus a list of all licenses owned. Licenses are grouped by plan name, with each plan including the total number of licenses purchased in use, their expiry date and status.
In the Users section of the dashboard, you’ll see a complete list of all users associated with the account, which can be separated into Active, Inactive, Invited, Join Requests and Import History. Existing users can be located using the search bar and new users can be imported in bulk via CSV file or invited individually or in a group.
If you are interested in switching PDF vendors, be sure to check out how you can get up to one year of Nitro PDF solutions subscription-free!
2. Track and Improve User Adoption
User adoption is critical to the success of any new software implementation, but tracking it can be a real challenge for IT teams. How do you know if people are having a positive user experience or taking full advantage of software features?
Nitro makes this effortless. In the admin portal, you get full access to our powerful analytics tool so you can see how our PDF and eSign solutions are being used across your business. Nitro Analytics works behind the scenes to bring you usage data to help you:
- Identify bottlenecks
- Improve processes and adoption
- Calculate and prove ROI
- Quantify sustainability efforts
- Share and report data with stakeholders
3. Gain The Support You and Your Teams Need
As an IT professional, you deal with a high volume of support requests on any given day. By finding a reliable software partner that gives you a high-care approach, you can alleviate some of the burden for your team.
At Nitro, we know support and expertise are crucial for the success of any organization's IT department, which is why we are committed to making your software deployment seamless.
Through the Support section of the portal, you can easily submit a support request and get 24/7 support from the Nitro team. You can empower your team to get the most out of Nitro’s tools through the User Community and make it easy for them to build their skills through our comprehensive knowledge base and user guides.
Spend Less Time on IT Admin and More Time on Strategic Projects
Nitro solutions and customer success teams deliver more value to IT teams. Leave the admin stress behind and get started with your free business pilot program today!