Nitro Sign for SharePoint: Admins

Admin Guide: Install, Configure, Manage and Troubleshoot Nitro Sign for SharePoint 

This article explains how to install, configure, manage and troubleshoot Nitro Sign for SharePoint as a Global Admin or SharePoint site owner, depending on the permissions delegated by the Global Admin.  

To install Nitro Sign for SharePoint 

 

1. Go to your SharePoint home page
2. Click the Settings (gear icon) in the top-right corner
3. Click Add an app
4. Go to the SharePoint Store tab
5. In the search bar, enter Nitro Sign for SharePoint
6. Select the app
7. Review the app information in the About and Details & Support sections
8. Click Add to install the app 

Alternative method: Install from Microsoft Marketplace

1. Open Microsoft Marketplace 

    

2. In the search bar, enter Nitro Sign for SharePoint 

3. Click Get it now 

4. Sign in with your Nitro Sign credentials 

5. You are redirected to the SharePoint app page

Note: Kindly uninstall the previous SharePoint Add-in, ‘Nitro Sign for SharePoint Online’ .app package if still available in Site Contents within any tenant site to avoid confusion for end-users.  

Enable API and User Permissions (Global Admin) 

Choose one option: 

• Only enable this app
  Site owners must add the app manaully
• Enable this app and add it to all sites
  The app is automatically available to all users

To grant API permissions

1. Select "Go to API access page"

2. Under Pending Requests, locate Nitro Sign for SharePoint Microsoft Graph API requests
3. Approve access request

To Verify Application in Site Contents

1. Navigate to SharePoint documents page
2. Open Site Contents
3. Confirm that Nitro Sign for SharePoint is listed

To add Nitro Sign for SharePoint per Site

If the Global Admin selects Only enable this app, site owners must add the app manually

1. Go to your SharePoint home page
2. Click the Settings (gear icon) in the top-right corner
3. Click Add an app
4. Go to the SharePoint Store tab
5. In the search bar, enter Nitro Sign for SharePoint
6. Select the app
7. Review the app information in the About and Details & Support sections
8. Click Add to install the app

To Authorize Nitro Sign

1. Go to the Documents section of your SharePoint site
2. Confirm that Nitro Sign buttons are visible in the top ribbon
3. Select Authorize Nitro Sign
4. This will redirect you to the Microsoft admin consent flow
5. Select Accept to continue
6. This action grants access to site collections and allows Nitro Sign to identify users in your tenant.

Note: Microsoft Graph API tokens are available for the SharePoint tenant. However, they cannot access any site until you run a PowerShell script.

1. Grant the permissions requested as part of this flow on the next screen to run the PowerShell script
2. Run the script to grant Nitro Sign read and write access to the selected SharePoint site
3. Run Command A to grant permission for only that site or Command B for all public sites and private sites you are a member of

Enable Auto-Detect Button (beta) for Users

The Auto-Detect Button (beta) is a tool aid users reduce the strain of manually placing form fields. Smart tools and Gen AI must be enabled by a Nitro Sign admin to include this function for users.

Steps to enable the Auto detect fields

• Log into your Nitro Sign admin account
• Navigate to the settings tab on the left windowpane
• Select “Enable Generative AI Tools”

Troubleshooting

Installation Issues

 

Permission Issues

 

Runtime Issues