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Add Access Authentication

How to add Access Authentication (Two-Factor Authentication) to an eSignature Request

For an added level of security in eSigning workflows, users can choose to add access authentication to signature requests. This will require recipients and signers to enter the established access code before they can view or sign the shared document.

To add access authentication:

  • Initiate a Request Signature workflow.
  • Enter the recipient's information in the fields provided, then click Add access authentication.
  • Enter an access code in the field provided. Nitro access codes are case-sensitive and must contain 4 to 32 characters.
Note: You must provide the established access code to the signer(s) as they will need it to access and sign the document.

  • Click the Add button and continue on to complete the Request Signature workflow.

Signer's experience: Two-Factor Authentication

When the signature request has been sent, the signer will receive an email notification containing a link to the document. Opening the link will prompt the signer to enter the case-sensitive access code before viewing the document and applying their signature.