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Reset a User's Password

As a Global Administrator, you can reset user passwords using one of the two methods outlined below.

  • Select Manage Users from the left-hand menu.
  • Find the user you would like to manage and click the “…” icon.
  • Select Reset Password.

Alternatively, you can also reset a user's password from their profile page.

  • Select Manage Users from the left-hand menu.
  • Find the user you would like to manage and click the “…” icon.
  • Select Edit User to view the user’s profile details.
  • From the user’s profile, click the Reset Password button.

Your user will be sent a Password Reset email, which will allow them to set a new password.

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