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Dans les coulisses de Nitro : rencontrez Nadia Khayat, conceptrice principale de l'expérience utilisateur

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Découvrez notre série mensuelle « Dans les coulisses de Nitro »

Welcome to our monthly “Inside Nitro” series! There are a lot of amazing people here at Nitro that we want you to meet, so each month we’ll introduce you to a Nitronaut across our teams from San Francisco, Dublin, Melbourne and London—to share their stories and learn why they chose to work here.

Next up in the series is Nadia Khayat our Senior UX Designer in Dublin. Nadia has been at Nitro for almost one year working at our Dublin office as part of our dynamic Product team, leading quality user experiences with a constant focus on product improvement. As a strong voice for user experience, Nadia helps solve design problems from start to end, guiding the Product team through ideation, prototyping, validation, and delivery. Nadia helps enhance our user experience. Her work is essential to helping our customers around the world work even smarter and more intuitively with their documents.

Nous y voilà.

Pour quelle raison avez-vous souhaité travailler chez Nitro ? 

I was working for a large tech company in Silicon Valley before moving to Dublin. I wanted to work for a smaller, more tight-knit company. After only being in Ireland for under 2 months luckily, I heard about a senior role just after I was made redundant by another company….so Nitro saved me!

Quel aspect de votre travail chez Nitro préférez-vous ?

The people and Nitro’s culture. I love having the opportunity to help shape the future of our products and provide our users with a more fluid and streamlined experience helping them be more productive in their day-to-day work. I believe when a company has a strong ethos it can help shape your success, especially when this ethos is the core reason behind every action.

Tell me what a typical day at Nitro looks like for you?

Every morning I have two scrums, one with the Nitro Pro squad and the other with the Nitro Cloud squad. These are short check-ins to let everyone know what we are working on, what the blockers are, and what we need help on. Even if I’m not working on a project with them, I still attend so I know what projects are happening. After that, I have meetings revolving around my current project (I’m usually working on 2 or 3 at a time) or I have ‘heads down’ time to work on research or hi-fidelity deliverables. Every day is different and each day I engage with different people on our Product/Engineering teams, and sometimes with the Sales and the Customer Support team. I also have some time with our customers—an integral part of the UX process.

Can you tell me a little bit about what it means to be a UX Designer at Nitro?

En tant que concepteur expérience utilisateur chez Nitro, il faut comprendre à la fois le produit et les utilisateurs. Pour y parvenir, il est essentiel de se mettre dans la tête de nos utilisateurs, et de se glisser dans leur peau. Il faut également des solides connaissances du marché pour aider à façonner le parcours de notre produit. Il faut s'approprier l'ensemble du processus UX car nous n'avons pas actuellement de rôles spécialisés, par exemple dans la recherche utilisateur. Les concepteurs UX viennent de tous les horizons, ce qui permet de constituer une équipe bien équilibrée. Mon parcours se situe dans le domaine de la veille économique et de l'analyse, et plus particulièrement de l'analyse réactive et proactive. En fait, chacun peut apporter quelque chose de différent à l'équipe, ce qui rend la résolution créative des problèmes beaucoup plus variée et intéressante.

What project are you most proud of?

  

I am proud of our Cloud team releasing the new Cloud homepage. This has changed how our users interact with Cloud by giving them visibility on the status of their documents and taking any kind of action needed in just a few simple steps.

What’s the ultimate goal for the Cloud team?

 

Get more users on Cloud! Expand and enhance features so that we can give our knowledge workers the best tools in becoming more productive. I’m looking forward to continuing to work on creating interesting ways for our users to visualize their data.

In your years in UX Design roles, what’s the most valuable lesson you’ve learned?

It’s okay to be wrong and not always know the right answer, especially right away. I think when UX Designers first start, they tend to put pressure on themselves to perfect every part of the process, but in reality, every project/client/customer will be different. The UX process is not linear – exercise your best judgment and take a more pragmatic approach on what would be more useful in terms of time and achieving the end goal – this might mean sacrificing other parts of the process.

If you could give a new Nitronaut one piece of advice, what would it be?

 

Parlez à tout le monde ! Découvrez comment fonctionnent les différentes équipes et quels sont les projets sur lesquels elles travaillent. Il peut aussi être utile d'avoir quelques compétences en pâtisserie...

What’s something a lot of people don’t know about you?

Dragonflies terrify me!

Our Product team is growing! Come work with Nadia and our Nitro team. Check out our open positions!

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