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Import Multiple Users

As a Global Administrator of your team, you can invite multiple users at once by importing your users from a .csv file.

Note: Users who are already a member of another team cannot be invited to your team.

  • Select either Manage Users or Invited Users from the left-hand menu.
  • Click the Import Users button.
  • Click Download CSV Template to download a sample csv file.
  • Prepare the .csv file by adding the names and email addresses of the people you would like to invite to your team.
  • After preparing the .csv file, click the Continue button.
  • Then click Browse Computer for CSV and select your prepared .csv file.
  • Click Continue, then assign the desired license to the users you are inviting.
  • Click Continue to finish.

You can check the status of the import from the Import History tab of the Invited Users table. When the the .csv file has been processed, your users will receive an email invitation to join your team, and you can view pending invitations from the Invited Users table.