The Problem
Challenges with change
Human nature typically doesn’t favor change—and software implementations are no exception. Unfortunately, these change management challenges can overwhelm decision makers to the point where change isn’t initiated at all:
Strain on IT time and resources
Software implementations can require a significant amount of IT time and effort throughout each stage of the process— from establishing an initial technical fit to rolling out software across the organization to onboarding users.
User resistance to change
Convincing knowledge workers to uproot legacy processes and adopt new tools can be a tough sell, especially if they’re convinced that a new software will demand more time and effort from them.
Multiple user groups with varying needs
With a wide range of daily workflows, tasks, and objectives across the organization, selecting and deploying software that’s versatile enough to fulfill each department’s needs can seem unfeasible.
