Jones Lang LaSalle (JLL) is a Fortune 500 financial and professional services firm specializing in real estate and investment management. The company's global presence enables JLL Australia to provide a fully integrated delivery platform, a key differentiator benefiting its regional clientele. Learn more at www.jll.com.au
# of Employees:
Real Estate Services
With digital transformation topping JLL Australia’s IT agenda, Head of IT Andrew Clowes set a strategic target to eradicate non-digital processes by 2020. To equip employees with digital tools, Clowes chose Nitro for its innovative roadmap, strong customer success offering, and proven ability to drive user productivity.
- Clowes and his IT team needed to implement tools and technologies to achieve the organization’s digital transformation targets.
- Many document processes, like invoicing and AP workflows, were paper-based and manual, hindering aspects of the company’s digital agenda.
- Only a fraction of JLL Australia employees had access to PDF editing tools, creating workflow bottlenecks and limiting the adoption of digital processes.
One of the key drivers behind our digital transformation is productivity.
The Nitro Difference
Ease and simplicity
“Administration of the product has been easy, deployment has been pain-free, and contract negotiations/licensing have been simple,” says Clowes.
Nitro’s innovative roadmap resonated with JLL decisionmakers and reinforced Nitro as a key and strategic part of JLL’s ongoing digital agenda.
JLL Australia has achieved broad adoption and positive user feedback by leveraging Nitro’s Customer Success program.
In 2016, Clowes and his team rolled out Nitro to more than 2,000 users across Australia, a step that moves the organization closer to achieving their goal of eliminating non-digital processes by 2020.
2,000 employees equipped
Improved productivity and efficiency
Advanced digital transformation agenda
High adoption rates and deeper feature use