blogs
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In the past, the office of the CIO wasn’t necessarily involved in the customer experience (CX). While the CIO might’ve defined how to support enterprise operations from a technology standpoint, …
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So you’ve just landed that new customer you’ve been courting for almost a year — great! But, before you celebrate closing the contract, you should first consider your new customer …
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If 2020 taught businesses anything, it’s that constant change is the new normal. With global lockdowns and shifts to remote work, organizations have been hit with multiple challenges that have …
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If COVID-19 has taught organizations nothing else, it has driven home the need for enterprise agility—the ability to evolve quickly and dynamically to shifting markets, internal disruptions, and global crises. …
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Agreements are a critical part of operating your business. From the negotiations and contracts with your clients and vendors to the agreements employees have to review and sign during onboarding, …
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How much thought does your organization give to employee experience? If your company is like most, probably not as much as it could . . . at least until the …