Researching enterprise software solutions is a big pain point for IT so it’s critical to know exactly what you’re looking for.
Shifting to a new enterprise software solution isn’t something most companies enjoy. This is especially true for the IT departments responsible for deploying the software, training employees how to use it, and ensuring its long-term functionality and scalability. But as companies embrace the future of work, it’s more important than ever for organizations to find enterprise software solutions that meet an array of needs — from remote collaboration and eSigning to online payroll and enterprise resource planning.
Of course, researching enterprise software solutions is a big pain point for IT so it’s critical to know exactly what you’re looking for. As you evaluate who is going to play the role of your digital transformation partner, keep these considerations and questions in mind:
1. Functionality based on digital demand
What do you need your enterprise software solution to do for your organization? Can it function without the need for extensive customization? You should carefully evaluate how the new solution will integrate with existing business processes, and be willing to shift them if doing so will help you gain efficiencies in collaboration, automation, and overall workflow.
2. Ease of use and deployment
An often overlooked but critical component of choosing the right enterprise software solution is its ease of use and deployment. If stakeholders find the transition to new software difficult, they’ll resist prompt adoption. Make sure your new digital transformation partner has a solid change management plan in place that addresses potential stakeholder resistance, needs within the enterprise, and advantages that will stimulate user buy-in.
Don’t forget to also consider how you might roll out the new solution in a virtual environment. Do you have more employees working remotely than in the office? It’s important to know whether your digital transformation partner can address the access, training, and support needs of the remote office.
If the COVID-19 pandemic has taught us anything, it’s that the world can change at the drop of a hat. Businesses all over the world had to scramble to meet new remote work conditions. Will your enterprise software solution have the longevity and scalability to meet the requirements of unanticipated transitions? Your digital transformation partner shouldn’t just help with short-term issues, they should also have the ability to grow and expand right along with your company.
4. Total cost of ownership
Total cost of ownership (TCO) is another critical factor to take into account. TCO can represent a major differentiator when evaluating software solutions. While the cost of licensing and implementation is important, you should also look at what long-term gains the software offers. Will it help you save on administrative costs or office expenses like paper and delivery charges? Or maybe it can help minimize repetitive tasks that drain your HR department?
Consider these four factors when you start your search for a new enterprise software solution. They will narrow down your options and help you determine the best fit for your organization’s current and future growth needs. It’s also important to find a digital transformation partner who has the experience and capability to provide your team with training and long-term support.