Nitro Product Downloads and Documentation

Everything you need to stay productive—from product downloads and security updates to user guides and release notes.

 

Product Updates

Nitro regularly releases updated products with new features, enhancements, and bug fixes. Minor updates (from version 11.1 to 11.2, for example) are available free of charge for users with a valid license.


Latest Nitro Pro 11

Version:  11.0.3.173
Release date:  March 15, 2017
Release Notes »


Previous Versions

Version Release Date Latest Download
Nitro Pro 10 August 5, 2016 32-bit 64-bit

Nitro has historically required very few security updates or patches. When security vulnerabilities are identified, Nitro prioritizes them for resolution per the Nitro Security Vulnerability Policy & Process outlined below. Nitro’s commitment to the security of its products and services is a core value. Through proactive security design and testing, Nitro is proud to have required few historical security updates.

Security updates available for Nitro Pro

Nitro Pro 10 Release date: February 3, 2017
Nitro Pro 11 Release date: March 15, 2017
Last Updated: March 15, 2017
Platform: Windows
Summary: Nitro has released an update for Nitro Pro 10 and Nitro Pro 11, which addresses two potential security vulnerabilities. If exploited, an attacker could access a user’s desktop computer, install a malicious program, and then get the user to open a malicious PDF file using a version of Nitro Pro that contains the vulnerability. This could cause a memory corruption that could crash Nitro Pro, and potentially trigger the malicious program installed earlier.

Affected Versions

Product Affected Versions Platform
Nitro Pro 11.0.3 and prior releases Windows

Solution

Nitro has released an update for Nitro Pro 10 and Nitro Pro 11. Nitro recommends updating to the latest version using the installers below:

Nitro Pro 11

32 bit 64 bit

Nitro Pro 10

32 bit 64 bit

Vulnerability Details

For more information on the potential vulnerabilities please visit:
Vulnerability Summary for CVE-2016-8709
Vulnerability Summary for CVE-2016-8711
Vulnerability Summary for CVE-2016-8713

For more information, please contact the Nitro Security Team at security@gonitro.com


Nitro Security Vulnerability Policy & Process:

Nitro’s commitment to the security of its products and services is a core value. Through proactive security design and testing, Nitro is proud to have required few historical security updates. Central to this philosophy is how Nitro manages Security Vulnerabilities, especially those reported to us by Third Party Security Researchers.

Nitro Security Vulnerability Process:

(1) Nitro will acknowledge and assess any vulnerabilities reported by a third party, typically within 7 days.

(2) When a vulnerability is confirmed, Nitro will conduct risk analysis using the Common Vulnerability Scoring System (CVSS v3) and determine the most appropriate response for our customers.

  • Critical security updates: Issues within the software that, if not addressed, pose a high risk and probability of unauthorized access, alteration or destruction of information on a user's computer or connected computers. Nitro will resolve critical security updates by providing a critical update to the current and previous released software version, or a major upgrade to the current release.

  • Non-critical Security updates: Issues within the software that, if not addressed, pose a low to moderate risk and probability of unauthorized access, alteration or destruction of information on a user's computer or connected computers. Nitro will resolve non-critical security updates by providing a minor update or major upgrade to the current release.

(3) Nitro will design, implement & test any security updates, and make them available to customers on supported software versions; typically within 90 days.

(4) Nitro will publicly disclose all critical security vulnerabilities, affected versions, and relevant details of any patched releases.

  • Nitro Personal (individual) users may access any Security updates on this page.

  • Nitro Business customers may contact their Nitro Account Manager for access to the security fix and deployment instructions.

  • Nitro Enterprise customers with a dedicated Customer Success Manager will receive notice and fix deployment instructions.

Reporting a vulnerability: All Nitro security vulnerabilities should be reported via email to the Nitro Security Team at security@gonitro.com. Please provide concise steps to reproduce that are easily understood, and include a proof-of-concept file. Nitro does not provide rewards for bug or security vulnerability submissions.

Deployment options

Nitro Pro supports most common deployment methods, making it faster and easier for IT administrators to roll out, maintain and update Nitro Pro across large workgroups or entire sites. This includes tools for deploying Nitro Pro across all desktops and on servers running Citrix, RDS, and Terminal Services.


Deployment

Client-side deployment (push installations)

Industry standard deployment tools. Install and manage our software using Microsoft Active Directory, System Center Configuration Manager (SCCM), or other deployment managers that support Microsoft Installer (MSI) files.

  • Industry standard deployment tools. Install and manage our software using Microsoft Active Directory, System Center Configuration Manager (SCCM), or other deployment managers that support Microsoft Installer (MSI) files.
  • Command line. Install via command-line switches to install silently and automate the activation of serial numbers.

Nitro Pro also works with roaming profiles so users can access their own preferences from whatever computers they access on networks running Active Directory.

The deployment tools above can be used to push out installations on the following operating systems:

  • Microsoft Windows 10
  • Microsoft Windows 8
  • Microsoft Windows 7

Server-Side Deployment

PDF for Citrix and Terminal Server Software

Nitro products support server-based hosting, allowing you to run and manage our software from one central location.

Nitro Pro can be installed on the following supported server environments:

Windows Server 2008, 2008 R2, and 2012 running any of the following:

  • Remote Desktop Services
  • Terminal Services
  • Citrix XenApp (Published Desktop/Application)

Getting Started

Trying Nitro Pro. To try Nitro Pro, download and install the free trial on your desktops.

Buying Nitro Pro. To purchase 11 or more licenses, please contact our sales team about our Volume Licensing Program (VLP). To purchase less than 11 licenses, visit our online store.


Support + Help

If you're a VLP customer and you would like a custom installer (custom transforms), please contact our sales team and we can get you set up.

Note that server use is only supported under our Volume Licensing Program when you purchase 11 or more licenses.

Software Sunset Policy

Scope of Policy

1.1. The Software Sunset Policy ('the Policy') applies to the following products:

  • Nitro Pro
  • Nitro Reader

1.2. The following products are discontinued and do not fall under the scope of the Policy:

  • Nitro PDF Express
  • PrimoPDF

1.2.1. No updates or releases (major or minor, critical or otherwise) will be supplied for discontinued products.

Definitions

Critical updates are a subset of minor updates and are aimed at resolving the following product issues:

  • Critical security updates: Issues within the software that, if not addressed, pose a high risk and probability of unauthorized access, alteration or destruction of information on a user's computer or connected computers.
  • Critical software issues: Issue renders the software completely inoperable and affects all users.
  • Major software issues: Issue materially impairs a major software feature, with no reasonable work-around available.

Current release means the latest major upgrade in the market.

Major upgrade means products released to market where the version major number increments (eg Nitro Pro v10 to Nitro Pro v11).

Minor update means products released to market where the version minor, build or revision numbers increments (eg Nitro Pro v11 to Nitro Pro v11.0.5). Minor updates are often used to introduce small feature improvements and critical/non-critical updates.

Premium support means prioritized ticketed support in addition to phone and live chat support within west coast business hours.

Previous release means the major upgrade immediately preceding the current release.

Prior release means the major upgrades older than the prior release.

Products With respect to the Policy, products include Nitro Pro, Nitro Reader, Nitro PDF Express and PrimoPDF.

Software Assurance means Software Assurance or SA (previously known as the Nitro SAP - Software Assurance Program). This gives the user all major upgrades and minor updates, unlimited access to Premium Support and the Nitro Customer Success and Service Team through a dedicated support phone number, for a period of 12 months from the purchase date.

Software Sunset Policy ('The Policy')

Important The following should be viewed as guidelines, rather than strict rules.

3.1. Unless specified to the contrary, Nitro will provide critical and minor updates for the current release, until such time as a new major upgrade is released.

3.2. Unless specified to the contrary, Nitro will only provide critical updates for the previous release, until such time as a new major upgrade is released. Nitro, at its discretion, may also provide a major upgrade to the current release, instead of a critical update to a previous release, to provide a critical update.

3.3. Unless specified to the contrary, Nitro will not provide any minor updates or critical updates for prior releases.

3.4. Minor updates and critical updates will be supplied, regardless of a customer's software assurance status.

Transitioning between release phases

3.5. When a new major upgrade is released to market:

  • It becomes the current release;
  • The existing current release becomes the previous release; and
  • The previous release becomes a prior release.

Current Product Status

Nitro Pro

Version Release Date Status
Nitro Pro 11 23-November-2016 Current
Nitro Pro 10 09-June-2015 Previous
Nitro Pro 9 30-Sep-2013 Discontinued
Nitro Pro 8 12-Sep-2012 Discontinued
Nitro Pro 7 02-Nov-2011 Discontinued
Nitro Pro 6 15-Jun-2009 Discontinued
Nitro Pro 5 01-Mar-2007 Discontinued
Nitro PDF Professional 06-May-2005 Discontinued

Nitro Reader

Version Release Date Status
Nitro Reader 5 9-Mar-2016 Current
Nitro Reader 3 10-Oct-2012 Discontinued
Nitro Reader 2 21-Jun-2011 Discontinued
Nitro Reader 1 25-May-2010 Discontinued

Nitro PDF Express

Version Release Date Status
Nitro Express 2 21-Dec-2009 Discontinued
Nitro Express 1 01-Jun-2007 Discontinued

Primo PDF

Version Release Date Status
Primo PDF 5 N/A Discontinued

Nitro's rights under the policy

5.1. Nitro reserves the right to alter, append or repeal part or all of the Policy at any time.

5.2. Nitro reserves the right to make exceptions to the Policy on a case-by-case basis.

 

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