Renewal Account Executive
Toronto, Canada
About Us:
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
How We Work:
Our mission is to help create, develop, and support an environment where great people come to do their best work. We believe there is a balance to strike between “work hard, play hard,” and we strive to improve in both areas every day.
We put our customers, employees, and communities at the center of everything we do. It all comes back to our core values:
- Be Good - Nitronauts are good humans with big hearts that are respectful and supportive of each other. We celebrate individuality and diversity and strive to foster an environment where people can be themselves and do their best work.
- Performance First - We like to challenge ourselves. We’re passionate about exceeding expectations and stepping outside our comfort zones to get to the next level. It’s our ambition that pushes us to work hard and deliver strong results.
- No B.S. - This one is self-explanatory, but we’re all about transparency, honesty, and authenticity here. We don’t beat around the bush; we tell it like it is.
The Role:
We are looking for a Renewal Account Executive to join our team in acting as a trusted adviser and bringing value to our customers in the Americas. You will be responsible for executing sales strategy, effectively engaging existing customers, securing strong retention rates, and selling appropriate Nitro solutions to meet their needs.
You will be dedicated to making our customers successful and seeking out opportunities for revenue growth. This role represents a significant opportunity for an experienced SaaS Sales Professional to join a rapidly expanding global sales organisation.
Your impact:
You will leverage our value proposition to position Nitro’s customers at the forefront of digital transformation.
- Develop strong understanding of customers and serve as a trusted advisor.
- Drive the business forward by expanding revenue within current customer base, prospecting and building pipeline while building strong personal relationships withexisting customers.
- Drive existing customer relationships and ensure customers are achieving full potential of their current investment (leverage customer relationships to expand the usage of Nitro within new teams and departments)
- Develop and execute on a strategic plan for the territory, create reliable forecasts and defend current spend.
- Embrace e a growth mindset and inspire those around you to perform at a higherlevel while effectively leveraging resources.
- Work to develop and circulate the set of best practices that will be the foundationof this growing team
- Partner cross-functionally within Nitro (and with channel partners, as required) to gather data, drive product adoption, and ensure customers leverage the solution to achieve full business value
- Listen to the needs of the market and share with product and marketing teams
What we are looking for:
- 2-3+ years of quota carrying sales experience
- Experience with SaaS sales and Salesforce.com platform
- Experience carrying a revenue / bookings target with the ability to develop compelling strategies that deliver results
- Excellent communication, negotiation, and forecasting skills
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment
- Ability to assess business opportunities and read prospective buyers
- Ability to orchestrate the closure of business with an accurate understanding of customer needs
- Ability to include multiple partners and members of the company management team to position company products against direct and indirect competitors
- A team player
- Creative Mindset
- Fluent English (French and/or Spanish are a bonus)
Why Nitro?
Our goal is to empower our Nitronauts—to make an impact, work better together, and believe any goal is attainable. We take pride in the perks and benefits provided to employees that make their day-to-day lives more enjoyable and secure. Along with our regular benefits and programs (including health, dental, vision, retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:
Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.
Flexible Forever
We will offer a flexible work environment forever. This hybrid approach allows our team the flexibility to work remotely and have access to in-person time for collaboration sessions and team offsites.
Nitro Resource Groups
Nitro supports our diverse group of Nitronauts who come together to celebrate their passions, share their unique perspectives, experiences, and contributions to make Nitro a more inclusive place to work.
Families @ Nitro
We have the opportunity and responsibility to ensure the well-being of our employees, which includes offering support when and where it matters most. From generous leave to fertility benefits, Nitro supports team members who may be on or considering a path to parenthood, whatever that looks like. #LI-DK1
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.