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Sales Operations Analyst (Contract)

Sales | San Francisco, CA

Who we are:

Nitro is an exciting, high-growth company in the rapidly evolving digital documents space. We put people at the center of everything we do, both our customers and our employees.

It comes back to one of our core values:
High Performance - We have a “performance first” orientation and ambitious plans for the company. This means ample opportunity for those who join us to make a big impact. Non-high performers need not apply.
Be Good - We hire people with big hearts and foster an environment where they can be themselves and do their best work. We celebrate individuality and diversity and provide our employees with the opportunities, the resources and the support they need to thrive and flourish.
No BS – this one is self-explanatory
Our value proposition is straightforward, tangible and easy to prove: We believe software technology should be easy to use, help make people better, and be accessible to any knowledge worker who wants to be more productive.
We are on a mission: we hire creative, intelligent, talented people; we build great products that delight our customers; and we are doing it in a rewarding way– a way that feels good and makes us proud to be part of Nitro.

What you'll do: 

  • Ongoing research of best-in-class sales operations and reporting tools 
  • Internal collaboration with Global Sales teams, leadership & Revenue Operations 
  • Sales Team Efficiency through Sales Tech stack & system process optimization 
  • Tracking & Reporting Tool ROI 
  • Leverage and deploy assessment approaches that allow Nitro to identify, scale and repeat success 
  • Sales vendor integration & management 
  • Vendor Engagement 
  • Change management 
  • Enablement of Tools (via. CSMs) 
  • Onboarding new Reps (tools) 
  • Enterprise Territory Management 
  • SFDC Data Management 
  • Data Refreshing 
  • Record Deduplication 
  • Account Hierarchies 
  • Support CPQ administration 
  • Documentation of Systems & Processes 

What we're looking for: 

  • 3+ Sales Operations experience in SAAS environment, with SFDC & Sales Tools 
  • Familiarity with SFDC app-exchange tools (particularly best-in-class sales productivity/enablement tools) 
  • Technical understanding of SFDC instance (customer objects, flow, process builder, formulas, workflow rules, CPQ…) 
  • Proficiency with System management tools (Demand tools/Validity/Data Loader) is crucial 
  • Firm understanding of entire customer lifecycle, and the impact of systems & tools at each stage 
  • Comfortable working both as part of a team and individually 
  • Excellent communication and interpersonal skills 
  • Problem Solver: Ability to understand end-user systems issues and capable of applying solutions 

About Nitro: 

Nitro is a global document productivity company. We help organizations of all sizes eliminate paper, accelerate business processes, and drive digital transformation by providing PDF productivity and eSigning for all in a single, affordable solution. Founded in 2005 in Melbourne, Australia, Nitro helps increase efficiency for more than 10,000 businesses globally, including 65% of the 2019 Fortune 500. Nitro headquarters are in San Francisco, with offices in Dublin, London, and Melbourne. Accomplish more with documents and make work more productive at

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